Our approach to ensuring that you get the best possible service

Royle Insurance Consultants believe in the ‘traditional’ principles of a truly bespoke broking service: recognising that every client is different, every risk is different and treating every client as an individual.

We pride ourselves on our customers being able to get straight through to an experienced broker straight away, no lengthy call options to press, no call centres just instant access to professional advice.

Here are our 5 steps to ensure that you get the service you expect from your broker.

1) We work hard to understand each client’s needs and requirements. Every enquiry is analysed, highlighting areas where clients can achieve cost reductions, service and coverage improvements.

2) No two clients and quotes are the same. We aim to provide you with the best policy for your requirements, with the broadest coverage at the most competitive terms.

3) Our extensive market knowledge and in-depth relationships with underwriters in the UK insurance market allow us to canvas the markets to get the ideal terms.

4) Once you have arranged cover, we strive to ensure that you receive your documentation at the earliest possible time.

5) We maintain that an insurance broker's service stands or falls by the competence of its claims handling. We aim to provide the highest possible standards of service throughout the claims process.

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