Property Owners, Business Policies or Commercial policy claims
Please contact us in the first instance to discuss and we will provide you with the relevant contact phone number or forward the appropriate claim form to you, if required. Claims contact details can also be found in your policy wording and on some insurers policy schedules.
If you need to report a new claim or incident, you should contact either BD Elite Claims Management for Motor and Household claims, or your insurance company direct, as soon as possible using the contact details below.
If you are unsure of your insurance companies name and policy number please refer to your insurance certificate or schedule for clarification or contact us by telephone during office hours.
If you would prefer to call us first to discuss the circumstances, please feel free to ring us on 020 7267 3534 during office hours.
Motor Claims
- BD Elite Claims Management 24/7 helpline number 01204 567 527 or
- https://www.bdelite.co.uk/report-new-claim/ to report online instantly. They will report to your insurers on your behalf and handle your claim for you. Alternatively, call your insurers direct on the number below.
- Ageas Private Car : 0345 122 3018.
- Ageas Commercial Vehicles : 0345 122 3260
- Allianz ABC : 0330 678 5549
- Allianz Highway : 0330 678 5548
- Aviva : 0800 678 999
- AXA: Private Car - 0345 608 0230
- AXA : Commercial Vehicles - 0345 900 4185
- Chubb: 0800 0180678
- Covea: 0330 024 2240
- ERS (Equity Red Star) Private Car: 0330 123 5992
- ERS (Equity Red Star) Commercial Vehicles: 0330 123 5991
- NIG: 0345 607 1626
- Sabre: 0330 024 8000
- Zurich Private Clients: 0800 0969999
Windscreen Claims
We recommend National Windscreens who are used by the majority of insurers. Some insurers will require you to use their approved supplier, please check your policy wording for details, or contact us if unsure.
- National Windscreens: 0800 083 5900, Quoting Reference: NW33/R08
Motor Breakdown Claims
- AXA Car Live Motor Breakdown 0330 024 8992
- Aviva Gold - 0800 678 999
- Chubb - 0800 018 0678
- Covea- Sterling Executive Motor - 0330 303 1852
- RAC: 0333 202 1867
- Broker Direct Assistance RAC 0333 202 3072
Household Claims
- Ageas: 0345 122 3019
- Allianz: 0330 678 5651
- Aviva: 0800 012 345
- Aviva Distinct: 0800 051 1750
- AXA: 0330 024 6842
- CETA - use various insurers, please see your policy schedule for claims contact details
- Choice Underwriting - use various insurers, please see your policy schedule for claims contact details
- Cherish : 01268 219 000
- Chubb :0800 018 0678
- Covea: 0330 024 22 55
- Covea Executive Home: 0330 134 8186
- Hiscox: 01206 773 776
- Hoxton (underwritten by Hiscox) : 01206 773 776
- Magenta - use various insurers, please see your policy schedule for claims contact details
- Midas : 0330 111 8186
- Pen: 0333 188 5362
- Plum: 0345 313 1917
- Prestige: 0800 032 7327
- Vasek : 0115 950 5052
- Zurich Private Clients:0800 096 9999
Travel Claims
- Just Travel (if arranged via our website )
- In the event of a medical emergency please dial +44 (0) 208 608 4163
- For all other claims please contact 020 7858 1980
If your insurer is not listed above, please contact us for confirmation of the best claims contact point.