Privacy Policy

Data Protection Act

Royle Insurance Consultants takes the protection of your privacy on-line extremely seriously and will use all reasonable endeavours to safeguard your information. Accordingly, Royle Insurance Consultants have security measures in place which are considered appropriate to the nature of the information and the harm that might result from a breach of security. For your protection we will also:

not hold more information about you than is required for the purposes for which it is being processed
reasonable endeavours to ensure that any information about you is accurate and kept up to date
not keep your information for longer that is necessary or as required by law
process your information in accordance with your rights under the Data Protection Act 1998

You may like to know that Royle Insurance Consultants and links from our site to our insurer partners may also use cookies, or other forms of information software. The use of cookies enables us to identify users and personalise their visit the next time they enter our site. You should, if you wish, be able to block the use of cookies by changing the setting on your browser.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What information do we hold and how do we obtain it?

We may receive information about you from any of the following sources:

directly from you or your authorised representatives when obtaining a quote, incepting, renewing or amending a policy or making a claim (e.g. personal details, claims details, etc)
from third parties such as credit reference or debt collection agencies (e.g. your credit rating)
from insurers, witnesses, third parties and solicitors (e.g. accident details).

What do we use your information for and who do we disclose it to?

We will use the information about you for the following purposes:

to administer and maintain your insurances
to assist you with claims and enquiries
to maintain your insurance records
to keep you informed about other products and services offered by Royle Insurance Consultants to enable us to conduct research and statistical analysis, and facilitate our internal customer service monitoring

In addition your information may be disclosed to:

the police in response to a request
other bodies in response to legislative/court orders.

to help prevent fraudulent claims your insurer exchanges information with other insurers through various databases
to help detect people who break the law by not having motor insurance your insurer will supply details of your motor insurance to a database which can be accessed by the police and other insurers.

What are your rights?

you may request, by writing to the address below and enclosing a cheque for £25.00 payable to Royle Insurance Consultants, details of the information that we hold about you.
Details will be provided to you within 40 days of us receiving your request and fee
you are entitled to request us, by writing to or e-mailing the address below, to stop using information about you for the purposes of Direct Marketing, not to share your information with other carefully selected parties.